Shipping & Returns
We offer a very reasonable shipping rate, usually $2.95 for most movies, and most box sets ship for under $4. Anything single video or set under 1 pound (nearly all of our videos) are shipped first class mail, over a pound is media mail. You will receive a tracking number on Bonanza and Paypal (if used) for your shipment.
Combined shipping is available at the highest shipping rate for the first movie, and $1 for each extra movie. We currently only ship to the continental 48 U.S. states. All orders are shipped within 2 business days via USPS First Class for the first movie, and Media Mail for more than 1 movie.
Return policyFull refund available within 30 days
We guarantee all previously viewed movies sold for 30 days after you receive them (by the tracking number) provided it is postmarked for return by the 30th day, and will replace the movie if available or give you a full refund if there are any problems with your videos. A refund will consist of your full payment, including the original shipping paid for your movie. Contact us, and we will send a return postage label if there are any problems with any disc playing.
All New DVD’s may be returned unopened only for a full refund minus shipping, if you happen to change your mind about the movie.
We also offer an extended warranty for 90 days on all movies purchased, new and pre-viewed… If you buy a movie from us and the kids decide to play frisbee with the disc, and you can’t watch it from all the scratches, popcorn butter grease, or just kiddie fingerprints, you can send it back to us (at your expense) and we will clean it for you, then return it to you in a few days (at our expense!) So, we can clean any disc you buy from us for a little over a $2 cost to you instead of paying the full price to replace it. That’s just our way of saying “Thank you” for shopping with us!